Gift Card Terms and Conditions

The Spotty Bag Shop gift cards (“gift cards”) are issued by Eastside Discount Centre Limited, (Company number SC325424) whose registered office is 1 East Craibstone Street, Aberdeen, AB11 7YQ.

The use of gift cards constitutes to your acceptance of our current terms and conditions which we reserve the right to change at any time. This does not affect your statutory rights.

Gift cards bought in store can only be used in store to pay for goods partly or in full. Vouchers bought in store cannot be redeemed in the café or for items that are being paid on delivery. Vouchers bought in store cannot be spent online.

Gift cards bought online can only be used online to pay for goods partly or in full. Vouchers bought online cannot be redeemed in store or in the café.

The customer must be present in store with the gift card in order to make a purchase.

Gift cards are non-refundable and cannot be exchanged for cash, except in accordance with your legal rights.

Balances can be checked and additional funds can be added to in store gift cards at the checkouts in store. After each use of the gift card in store, the balance will be printed on the receipt.

When buying a gift card in store, please retain your receipt for proof of purchase and record the gift card number.  If the card is lost or stolen, please call 01261 815623 (9am-6pm Monday-Sunday). We can cancel it to stop anyone using the card and we may issue you with a replacement.

When buying a gift card online, please keep the e-voucher email safe or write down your voucher number so it doesn't get lost. Vouchers can be redeemed online by entering the voucher code at the online checkout, or copying and pasting the voucher number.

We cannot be held liable for gift cards that are lost, stolen or damaged.

No change will be given from purchases when you use your gift card but the remaining balance may be applied to future purchases.

Gift card cannot be used to purchase gift cards.

Additional monetary value can be added to an existing gift card (“topped up”) in store only in £5 denominations. E-vouchers cannot be topped up, a new e-voucher will be issued in this circumstance.

If goods that are purchased using a gift card are exchanged or refunded, any money owed to the customer will be loaded on to a gift card.

Gift cards can be purchased over the phone and can be posted to a UK postcode for a small charge. Please state at the time of calling whether you would like the gift card for in store, online or cafe use. Online gift vouchers will be emailed, not posted.

We reserve the right to refuse to accept a gift card which it deems to have been tampered with, duplicated, damaged or which otherwise is suspected to be affected from fraud.

If a gift card remains inactive for 24 months or more it may be cancelled and any balance forfeited.

Gift cards are not cheque guarantee, credit or charge cards.

Promotion codes, discounts and offers cannot be used to purchase gift cards, unless expressly indicated.

At certain times exclusions may apply where a gift card cannot be used to make a particular purchase. We reserve the right to amend these exclusions at any time.

Gift cards can only be redeemed in GB pounds sterling.