Delivery Information

SERVICE 

PRICE 

DEILVERY TIMESCALE 

Small Parcel 

(Up to 2kg) 

£3.99 

FREE when you spend £50 

2-3 working days 

Large Parcel 

(2kg-10kg) 

£5.99 

FREE when you spend £50 

2-3 working days 

Click & Collect 

FREE 

Next working day 

Orders are posted via Royal Mail 48 and will arrive within 2-3 working days once dispatched. Larger orders may be posted using Parcelforce.

Delivery timescales are calculated from the next working day after placing your order. 

Delivery is FREE for all UK orders over £50. 

 

CLICK AND COLLECT: 

Orders can be picked up in store for free 

Simply place your order online and choose click & collect as your delivery method at the checkout. We’ll send you an email notification when your order is ready to collect in store, normally the same or next working day, depending on what time you place your order. Please bring your order number when you come to collect. 

Orders can be collected Monday-Sunday between 9am-6pm. Our store address is: 

The Spotty Bag Shop 
13 Old Market Place 
Banff 
AB45 1GE 

IMPORTANT NOTES: 

Orders are dispatched Monday-Friday and all orders placed before 2pm will normally be dispatched the same working day. During busy periods orders may not be dispatched until the next working day. You will receive a dispatch confirmation email once your order has been fulfilled. 

Please note we may send your order in multiple packages or use an alternative courier at our discretion depending on the weight of your order and your location.  

If you are out when delivery of your order is attempted, the postman will leave a card so you can rearrange delivery or pick it up from your local delivery office. 

 

LATE DELIVERY: 

Occasionally, and during busy periods, parcels can be late for reasons that are out of our control. We are unable to class a parcel as missing unless 15 working days have passed. 

If you have any issues with your order, please get in touch and we’ll do our best to help.