• The Spotty Bag Shop gift cards (“gift cards”) are issued by Eastside Discount Centre Limited, (Company number SC325424) whose registered office is 1 East Craibstone Street, Aberdeen, AB11 7YQ

• The use of gift cards constitutes to your acceptance of our current terms and conditions which we reserve the right to change at any time.  See in store or for our most up to date version.  This does not affect your statutory rights
• Gift cards can only be used in store or online to pay for good partly or in full.  They cannot be redeemed  in the café or for items that are being paid on delivery 
• The customer must be present in store with the gift card in order to make a purchase
• Gift cards are non-refundable and cannot be exchanged for cash, except in accordance with your legal rights
• Balances can be checked and additional funds can be added to gift cards checkouts in store.  After each use of the gift card, the balance will be printed on the receipt
• Please retain your receipt for proof of purchase and record the gift card number.  If the card is lost or stolen, please call 01261 815623 (9am-6pm Monday-Sunday).  We can cancel it to stop anyone using the card and we may issue you with a replacement
• We cannot be held liable for gift cards that are lost, stolen or damaged
• No change will be given from purchases when you use your gift card but the remaining balance may be applied to future purchases
• Gift card cannot be used to purchase gift cards
• Additional monetary value can be added to an existing gift card (“topped up”) in store only in £5 denominations
• If goods that are purchased using a gift card are exchanged or refunded, any money owed to the customer will be loaded on to a gift card
• Gift cards can be purchased over the phone can be despatched to a UK postcode for a small charge
• We reserve the right to refuse to accept a gift card which it deems to have been tampered with, duplicated, damaged or which otherwise is suspected to be affected from fraud
• If a gift card remains inactive for 24 months or more it may be cancelled and any balance forfeited
• Gift cards are not cheque guarantee, credit or charge cards
• Promotion codes, discounts and offers cannot be used to purchase gift cards, unless expressly indicated
• At certain times exclusions may apply where a gift card cannot be used to make a particular purchase.  We reserve the right to amend these exclusions at any time
• Gift cards can only be redeemed in GB pounds sterling

SPOTTY POINTS LOYALTY SCHEME

• The Spotty Points Loyalty Card scheme and Spotty Points Loyalty Card associated clubs and benefits are operated by Eastside Discount Centre Limited 1 East Craibstone Street, Aberdeen, AB11 6YQ.  Registered in Scotland: company no. SC325424.  Please do not send correspondence to this address

• Eastside Discount Centre can cancel, withdraw or alter the scheme, including these terms and conditions or any individual Spotty Points Loyalty Card at any time

• To get the latest copy of terms and conditions or for general enquiries please call 01261 815623, write to The Spotty Bag Shop, 13 Old Market Place, Banff, Aberdeenshire, AB45 1HE, visit www.thespottybagshop.co.uk or email online@thespottybagshop.co.uk

• All Spotty Points Loyalty Cards belong to Eastside Discount Centre Ltd

• The Spotty Points Loyalty Card scheme is only valid at The Spotty Bag Shop store only in Banff (not valid in the café)

• We do not issue additional cards for the same account

• If we identify that you hold two or more Spotty Points Loyalty Card accounts, we may merge the into one account at our discretion

• The Spotty Points Loyalty Card scheme is for personal use only; business use is strictly prohibited and constitutes abuse.  Eastside Discount Centre reserves the right, at point of purchase or retrospectively, to determine whether a transaction constitutes business usage

• Eastside Discount Centre can take any action is considers appropriate, including removing or suspending a Spotty Points Loyalty Card account and points accrued if we have reason to believe you are abusing the scheme or associated clubs and offers

• Use of additional offers and benefits associated with your Spotty Points Loyalty Card account are subject to store network availability

• All details marked with an asterisk must be provided for a card to be registered.  If you do not provide these details, you will be unable to redeem Spotty Points.

• Eastside Discount Centre will remove Spotty Points from Spotty Points Loyalty Card accounts that have been closed

• To benefit from the Spotty Points Loyalty Card scheme you must be a United Kingdom resident aged 16 years or over.  Eastside Discount Centre will not communicate with a customer until an appropriate age of consent is reached, excluding the distribution of their Spotty Points Loyalty Card

DATA PROTECTION

• Eastside Discount Centre Limited is committed to protecting your privacy.  We will always keep your personal information safe, will never sell it to third parties and will only send you marketing material if you have agreed we can do so.

PRIVACY POLICY

• We will collect and use information about you including registration details, information about the use of your Spotty Points Loyalty Card, your purchases and any other information you provide us. 

• We will use this information to analyse your shopping behaviour and send you information about the offers for the products and services which are most likely to be of interest to you.

• We will protect your information and will not share it with anyone else.

COLLECTING SPOTTY POINTS

• The standard number of points you will collect are three Spotty Points for every £1 you spend on qualifying purchases.  Points will usually be added to your Spotty Points Loyalty Card account at the time you products and services included in the scheme

• If you forget your Spotty Points Loyalty Card, please ask the cashier for your receipt.  You will need to provide the validated receipt within 30 days of the transaction with your Spotty Points Loyalty Card to be able to collect your points

• Points cannot be collected in the café

• Points cannot be collected with gift card purchases

• During Spotty Points Loyalty Card events, existing points promotions will be not be applied

• Eastside Discount Store Limited reserves the right to withdraw Spotty Points promotions/offers without notice

SPENDING SPOTTY POINTS

• One Spotty Point is worth one penny to spend on products in store.  We will not exchange Spotty Points for cash and the offer is non-transferable

• Points cannot be redeemed in the café

• You can make a part payment of points towards a product or service

• Eastside Discount Centre reserves the right to ask for identification such as a driving licence or bus pass when spending points

• We reserve the right to substitute or remove products and services available for Spotty Points collection and redemption without notice

• Spending points may be subject to network availability

RETURNING GOODS

• If you return a product for a refund, we will deduct the number of points collected from your Spotty Points Loyalty Card

• If a product you buy with a Spotty Points Loyalty Card is faulty, please return it to the store.  If necessary, we will credit your account with the right number of points.  No cash refund will be given in these circumstances