At The Spotty Bag Shop, we do all we can to ensure we are a responsible retailer and do not sell age restricted products to those under the age of 18.
Why do we need to verify your age?
Due to current UK and EU Legislation, all E-Cigarette and Vape products can only be purchased by and delivered to those who are 18 years of age or older.
How do we verify your age?
To ensure that all of our customers purchasing E-Cigarette and Vape products are of the age of 18 years old, we use AgeChecked software.
This means that your personal data (full name and address) will be used to verify your age-range in order to ensure that you may legally have access to or purchase the good(s) on our website.
After your order is placed, AgeChecked runs checks using information like your full name, telephone number and address to ensure that you are of age to purchase any age restricted products. Their system runs several checks to verify you are 18 or over, including the UK Electoral Register and UK birth register. They use sources such as Google, TransUnion and GB Group.
Once the process has been completed, you’ll receive an email confirming that you have been AgeChecked for GDPR purposes and no further action is required.
If we cannot verify your age with AgeChecked
If your age cannot be verified with AgeChecked and we cannot confirm that you are over the age of 18, we may ask you to provide more information or an image of a source of ID (driver’s license or passport) to be manually verified. We do not keep copies of your ID after your age has been verified, they will be removed from our system. The ID must be of the person who has placed the order, matching the name and address of the order. The billing and delivery address on your order must match.
If you cannot provide valid ID and we cannot verify your age, your order will be cancelled and fully refunded.